New Look Contact Number: 0344 499 6690

You can call New Look on their national customer service contact number 0344 499 6690 for the fashion retailer’s returns policy or to ask for tracking updates on a dress ordered from their online store.


New Look Customer Services – 0344 499 6690

Contact New Look on their UK customer service telephone number 0344 499 6690 to report a problem you have with a purchase made at one of their high street stores. For instance, callers can discuss the store’s national returns policy if they have bought an article of clothing that doesn’t fit correctly and would like to exchange it for an item in size. Notably, you can ask how to download a New Look return label if you would like to return an item bought on the company’s online store. Moreover, callers can even request additional product information or a care guide for any item of womenswear or menswear sold by New Look. Alternatively, you may wish to ask a customer service advisor whether there any ongoing deals or clearance sales on end-of-season dresses or shoes before asking how to redeem a voucher code online. Alternatively, if your order is currently out for delivery then you can ask a store representative for tracking updates if you are unable to use the ‘track my order’ option on the New Look online store.


Store Card Enquiries – 0371 781 3051

You can call New Look on their store card enquiries contact number 0371 781 3051 to ask a representative how to check your gift card balance over the phone. Alternatively you may wish to enquire about the credit limit for in-store purchases before discussing your whether your qualify for the store’s buy now pay later scheme. Alternatively, you can get in touch to make a payment towards your store card outstanding balance on top of your direct debit repayments.


How Much and When to Call

New Look uses local rate contact numbers meaning that callers will only be charged the same standard per-minute rate as for any other geographical call that is made from a UK mobile or landline phone. However you may be able to contact a customer service representative for free if you are using up any inclusive free minutes that have been offered by your service provider as part of your monthly tariff deal.

The national UK New Look customer service helpline is available from 8am-8pm Monday to Saturday, 10am-6pm Sundays, whereas the store card enquiries number has the opening hours of 8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays and 10am-1pm on Sundays.


New Look Phone Numbers

New Look Department UK Phone Number Contact Times
UK Customer Services 0344 499 6690 8am-8pm Monday to Saturday, 10am-6pm Sundays
Store Card Enquiries 0371 781 3051 8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays, 10am-1pm Sundays


Write to their National Customer Services

If you have a complaint following your experience as a New Look customer or are in any way dissatisfied with the quality of a New Look purchase then you can send your letters to the postal address of the UK New Look UK customer service contact centre:

New Look Customer Services,
New Look Retailers Ltd,
Mercery Road,
DT3 5HJ,
United Kingdom.